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GSH Group PLC Case Study

Building a journey for GSH Group





Project Value



16 weeks

The Brief

GSH House is home to the firm’s call centre as well as the operations team, which has access to real-time information about the location and status of each of the firm’s 1,200 engineers who offer 24/7 coverage for the whole of the UK for GSH clients.
GSH required an integrated audio visual and multimedia solution which would enable them to take their clients on a ‘journey’ around the building, demonstrating their areas of expertise and the infrastructure that supports everything that the organisation does via the display of varying sets of information at various ‘stops’ around the building.
Viewpoint’s breadth of capabilities meant that it was ideally equipped to deliver on this challenging brief.

The Solution

‘The Journey’

As the client is taken through to the main office from reception, a touch-screen panel can be removed from a wall-mounted motorised docking station. This panel is then used to enable display of any one of 12 PC source devices or a video camera in the control centre to any one of 25 large screen display devices around the building. Another panel is sited on the first floor so that two ’tours’ of the building can happen simultaneously. All information is delivered over the CAT5 infrastructure via a matrix system and AMX control. Touch panels ‘talk’ to the control processor via a wireless network. At the workshop spaces on the journey, (ground and first floor) a glazed partition is fitted with an interactive touch screen foil and rear projection screen foil allowing touch screen demonstration of information.

Meeting Rooms

The brief required that meeting room systems should be simple but effective for PC presentations. Display comes from 42” LCD screens ceiling or wall-mounted, with connectivity provided at the table top for laptop PC’s.


The Boardroom system consists of a 50” display panel mounted on an extending wall bracket within a bespoke joinery unit finished in oak veneer to complement the furniture. Images from VCR, DVD, free to air TV, dedicated PC and a pair of laptops can be selected. In addition, any source device connected to the Matrix system can be displayed. Audio is provided via stereo amplifier and flush mounted ceiling speakers. Video and audio conferencing is provided by the integration of a Polycom rack-mounted codec with PTZ camera and table-mounted microphone, offering multipoint calling with the option to display any PC input over the VC connection. ISDN and IP calls are also catered for. Control and automated switching of all equipment is achieved by the integration of an 8.4” AMX wireless touchpanel system, which also sets lighting levels to a pre-set optimum dependent on source selection.

Training Room

Training rooms required an interactive screen for electronic white board sessions and display for laptops and video/ DVD, all with associated audio.

These rooms are set up to allow interactive whiteboard sessions via a smartboard and ceiling-mounted LCD projector. Laptop inputs and DVD, VCR playback can be achieved with audio from a Denon stereo amplifier and JBL wall and ceiling speakers.

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